Case Studies

The Challenge: A 12-physician medical practice in San Antonio was using outdated antivirus software and had no email filtering. Their IT person had left, and they were vulnerable to the types of attacks that hit healthcare organizations daily.

What Happened: Our monitoring detected unusual activity on three workstations at 2 AM on a Saturday—a hallmark of a ransomware attack being prepared. We immediately disconnected the affected machines and contacted the office manager.

The Solution: We deployed our full security stack: advanced endpoint protection, email filtering, network monitoring, and security awareness training for all staff. Total deployment took one week with minimal disruption.

The Result: The attempted attack was blocked. No data was compromised. The practice now has 24/7 monitoring and has had zero security incidents in the 18 months since. Their HIPAA audit went smoothly.

The Challenge: A 7-location restaurant group in Austin and San Antonio was paying $180,000 annually for a full-time IT director plus benefits, software licenses, and emergency call-out fees. They needed consistent support across all locations but couldn't justify the overhead.

What Happened: They were paying approximately $1,050 per location monthly in IT costs, plus emergency fees. When their IT director gave notice, they saw an opportunity to reevaluate.

The Solution: We consolidated all 7 locations under a single managed IT plan with centralized monitoring. Each location receives unlimited support, proactive maintenance, and 24/7 monitoring. We also optimized their POS systems and payment processing infrastructure.

The Result: Total monthly cost dropped from $15,000+ to $8,400 ($1,200 per location). That's $79,200 annually in savings. Response times improved from same-day to typically within 2 hours. POS downtime dropped by 85%.

The Challenge: A 15-attorney law firm in Houston was running on a 10-year-old server that was failing. They were spending $3,000/month on server maintenance, electricity, and an IT contractor who charged $150/hour for anything beyond basic support.

What Happened: The server crashed three days before a major trial. They lost two days of work recovering from backups and paid $4,500 in emergency IT fees. That's when they decided to move to the cloud.

The Solution: We migrated all 15 attorneys and 22 staff members to Microsoft 365 in 5 days. We set up SharePoint for document management, configured Teams for internal communications, and implemented security policies appropriate for attorney-client privilege requirements.

The Result: The server went away entirely. Monthly costs dropped from $4,500 to $1,800 (Microsoft licensing plus our managed services). No more server hardware to maintain. Attorneys can work from anywhere. The firm passed their next compliance audit with no findings.