Complete IT management for your business. We handle the technology so you can focus on running your company. Starting at $99 per user per month.
Managed IT services means we become your full-time IT department—for a fraction of the cost of hiring internally. Instead of paying a salary and benefits for an in-house IT person (typically $60,000-$100,000 per year), you pay a predictable monthly fee and get an entire team of certified technicians monitoring, maintaining, and supporting your technology 24/7.
Silver Mountain IT Solutions handles everything: software updates, security patches, hardware replacements, network monitoring, help desk support, and strategic technology planning. You get enterprise-grade IT without the enterprise price tag. Most clients save 30-50% compared to the cost of in-house IT staff.
Managed IT services work best for businesses with 5-50 employees who need reliable technology but don't want the overhead of a full-time IT department. This includes:
If your business relies on computers, networks, or cloud services, managed IT can help.
Pricing is based on the number of users and the level of service you need:
Most small businesses with 10-20 employees pay between $1,500-$4,000 per month. A typical 10-person office pays around $1,500-$2,000 monthly for standard coverage.
Most managed IT implementations take 1-2 weeks from signed agreement to full deployment. Here's the typical timeline:
We work after hours when needed to minimize disruption to your business operations.
Step 1: Free Consultation
We start with a no-obligation conversation. Tell us about your
business, your current IT challenges, and what you're looking to
achieve. This takes 30-60 minutes.
Step 2: Technical Assessment
We review your current infrastructure—servers, computers, network,
software, and security. We identify vulnerabilities and
inefficiencies. This takes 1-2 business days.
Step 3: Custom Proposal
We provide a detailed proposal with specific recommendations, exact
pricing, and a implementation timeline. No surprise fees or hidden
costs.
Step 4: Implementation
Once approved, we deploy our monitoring tools, configure security
settings, migrate necessary services, and train your team. We handle
the heavy lifting.
Step 5: Ongoing Support
Your account is now managed. You get a dedicated support team,
monthly reports, quarterly reviews, and 24/7 monitoring. We
proactively address issues before they become problems.
We're family-owned and the owner handles accounts personally. When you call, you talk to Aiden Silberberg—not a help desk ticket. We provide the same tools and expertise as the big IT firms, but with the personal attention of a local company. Our clients stay with us because of the relationship, not just the service.
Ready to get started? Call us at (210) 459-6940 or request a free consultation online. We'll assess your needs and provide exact pricing—no obligation.
Related services:
Common questions about our managed IT services
Most small businesses pay between $99-$299 per user per month. A typical 10-person office pays around $1,500-$2,000 monthly for standard coverage. Basic coverage starts at $99/user while premium compliance-ready packages run $200-299/user.
Most implementations take 1-2 weeks. Day 1-3 is discovery and assessment. Day 3-7 we deploy monitoring tools. Day 7-10 we migrate services. Day 10-14 is testing and training. We work after hours to minimize disruption to your business.
Hiring an in-house IT person typically costs $60,000-$100,000 per year in salary alone, plus benefits, training, and PTO. You get one person's knowledge and availability. With managed IT, you get a team of certified technicians available 24/7, proactive monitoring, and enterprise-grade tools—all for a predictable monthly fee. Most clients save 30-50% compared to in-house staff.
We offer month-to-month agreements for most services. Annual contracts are available for clients who want discounted pricing. We believe in earning your business every month through good service, not locking you into a contract. Most clients choose us for years because they want to, not because they have to.
Yes. We work with medical practices that need HIPAA-compliant IT infrastructure. Our premium coverage package includes security monitoring, encrypted backup, access controls, audit logging, and compliance documentation. Most medical offices pay $175-$250 per user monthly for full compliance coverage.
Our monitoring systems alert us to critical issues 24/7. For premium clients, we have after-hours emergency support. For standard clients, we respond within 24 hours during business hours. We can also configure after-hours emergency response if your business has critical uptime requirements.
We're family-owned and the owner handles accounts personally. You get direct access to Aiden Silberberg—not a help desk ticket or junior technician. We provide the same enterprise-grade tools as the big firms but with personal attention. Our clients stay because of the relationship, not just the service.